Chronicall Desktop is a package of tools that can be installed on any computer.
It enables a variety of functions, including
- Running Chronicall outside of the web browser
- Agent chat and file transfer
- Chronicall Heartbeat, which alerts you whenever an error interrupts Chronicall
- Instant 911 notifications
- Automatic launch of Realtime canvases in full screen at startup
- Agent Dashboards, which includes Realtime widgets, pop-up call notifications, and more. Agent Dashboards seat licenses required.
Chronicall Desktop also includes its own pre-packaged version of Java, meaning you'll be able to use
Chronicall and all Chronicall Desktop features without needing to worry about Java updates or security dialogs.
For more information about installing and using Chronicall Desktop, visit our support site